iOS: one of my spaces won’t finish loading, so none of my views work
hi! i’m having another issue with Capacities on iOS that i think might be related to #8438.
for context, i really, really love Capacities. it has genuinely changed the way i organize my life and i use it constantly, so i’m very invested in getting these issues sorted out when they come up.
right now, none of my saved views will load on my iPhone. they all say that the view isn’t ready yet because all of the content hasn’t finished loading on the device.
when i check Settings → Offline & Sync, everything on the server side looks normal, but the local download is stuck at 2 of 3 spaces for Content, Calculations, Media content, and Media content calculations.
i tried hitting Retry, but it goes back to the exact same 2/3 state within about 10 seconds.
i also tried opening Capacities in Safari on the same iPhone, but it just gets stuck on the Capacities loading screen and never properly opens.
this feels possibly related to #8438, where the app was repeatedly reloading/white-screening and the diagnostics eventually showed worker-heavy being declared dead. that was closed after the August mobile update, so i’m not sure if this is the same issue showing up differently or something new.
i haven’t reset or reinstalled anything yet because i figured it might be more useful to leave it in the current broken state in case you want diagnostics or want me to test something specific.
happy to send whatever would be helpful.
2 Comments
Sign in to comment

Hi tot ripman the developers ask if you can please go to Settings > Account > Reboot to see if that works. If that doesn't work please reinstall. Let us know if that helps!

i reinstalled the app. it briefly stayed open and showed a fresh 0/3-space download state, but the white-screen/refresh loop returned while i left it open on Wi-Fi. it’s now happening often enough that i can’t reliably get back into Settings → Offline & Sync to see whether the spaces are making any progress.