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capacities desktop app suddently doesn't run anymore

I'm on windows 11,

This morning my capacities shortcut were blank pages and the app did't launch any more. I tried to relocate the .exe by following the start menu shortcut and end up here : C:\Users\felix\AppData\Local\Temp\(i'm not 100 per cent shure, the folder vanished after reintalling)old install

The .exe didn't launch the app, tired to go to : C:\Users\felix\AppData\Local\Programs\Capacities but no .exe to be found. Only unistall.exe

I had to unistall and reinstall the app

It is the second time this happen to me, seems to be systemic and not just a random bug.

Keep me posted and have a good day,

Félix

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TC
Team Capacities
Team Capacities·15 days ago

This ticket has been automatically closed as part of a clean up schedule. Just reply to this ticket if you'd like it to be reopened.

S
Skye·4 months ago

Hi Felix, have you had a recent windows update?

I had issues with Cap yesterday - slow loading times, crashing, asking me to restart, log out. This was after I'd done a windows update. Uninstalling the windows update solved the issue.

This may or may not be linked to what you're experiencing.