Every time I relaunch the app on mobile after closing it, it crashes.
Every time I relaunch the app on mobile after closing it, it crashes. Then I just do a restart and I can use the app just fine.
I cannot attach the diagnostics file. Can I email it to you @Beth (Team)?
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Diagnostics info:
Capacities v1.71.32;
Samsung SM-A566B;
Android v16;
Chrome WebView v155.0.8059.43 (WebKit v537.36);
Mobile (Capacitor);
2026/10/25, 07:20:03;
en (Africa/Johannesburg, UTC+2);
Memory: 73.05 MB / 1.92 GB;
Storage: 3.97 GB / 13.97 GB;
Portal: reachable;
S3: reachable;
Dead Workers: none
·3 hours agoPlease add your device model, OS version, app version, and whether this happens on every relaunch in a comment here. If you can’t attach the diagnostics file, describe what happens during the crash here instead.
This reply was written by the Capacities AI Assistant. Please note AI may make mistakes. If this response doesn't resolve your question or issue and the community can't help either, feel free to reach out to us at [email protected].
Last few lines of the diagnostics file:
2026-10-24T18:54:39.280Z [warn] changeHistory updater skipped...
2026-10-24T18:55:47.849Z [warn] changeHistory updater skipped...
2026-10-24T19:00:45.677Z [warn] changeHistory updater skipped...
2026-10-24T19:00:45.694Z [error] Error: Request to 'worker-sql' (getWorkerState) timed out after 35000ms
Error: Request to 'worker-sql' (getWorkerState) timed out after 35000ms
at Object.h [as resolve] (https://localhost/storing10614.js:146:68760)
at h (https://localhost/storing10614.js:146:65905)
at MessagePort.t (https://localhost/storing1061 [...]
2026-10-24T19:00:45.716Z [error] Error: Request to 'worker-sql' (getMergeResolutionQueue) timed out after 35000ms
Error: Request to 'worker-sql' (getMergeResolutionQueue) timed out after 35000ms
at Object.h [as resolve] (https://localhost/storing10614.js:146:68760)
at h (https://localhost/storing10614.js:146:65905)
at MessagePort.t (https://localhost/st [...]
2026-10-24T19:00:45.716Z [error] Error: Request to 'worker-sql' (getWorkerState) timed out after 35000ms
Error: Request to 'worker-sql' (getWorkerState) timed out after 35000ms
at Object.h [as resolve] (https://localhost/storing10614.js:146:68760)
at h (https://localhost/storing10614.js:146:65905)
at MessagePort.t (https://localhost/storing1061 [...]
2026-10-24T19:00:45.718Z [error] Error: Request to 'worker-sql' (getMergeResolutionQueue) timed out after 35000ms
Error: Request to 'worker-sql' (getMergeResolutionQueue) timed out after 35000ms
at Object.h [as resolve] (https://localhost/storing10614.js:146:68760)
at h (https://localhost/storing10614.js:146:65905)
at MessagePort.t (https://localhost/st [...]
2026-10-24T19:00:45.718Z [error] Error: Request to 'worker-sql' (getWorkerState) timed out after 35000ms
Error: Request to 'worker-sql' (getWorkerState) timed out after 35000ms
at Object.h [as resolve] (https://localhost/storing10614.js:146:68760)
at h (https://localhost/storing10614.js:146:65905)
at MessagePort.t (https://localhost/storing1061 [...]
2026-10-24T19:00:45.721Z [error] Error: Request to 'worker-sql' (getMergeResolutionQueue) timed out after 35000ms
Error: Request to 'worker-sql' (getMergeResolutionQueue) timed out after 35000ms
at Object.h [as resolve] (https://localhost/storing10614.js:146:68760)
at h (https://localhost/storing10614.js:146:65905)
at MessagePort.t (https://localhost/st [...]
2026-10-24T21:44:15.767Z [info] --- SESSION STARTED ---
2026-10-24T21:44:15.769Z [warn] If you are interested in working with us, feel free to text us: [email protected]
2026-10-24T21:44:15.769Z [info] Capacities v1.71.32; Samsung SM-A566B; Android v16; Chrome WebView v155.0.8059.43 (WebKit v537.36); Mobile (Capacitor); 2026/10/24, 23:44:15
2026-10-24T21:44:30.369Z [warn] getScrollContainerId: no parent element found
2026-10-24T21:44:30.377Z [warn] getScrollContainerId: no parent element found
2026-10-24T21:44:30.426Z [warn] getScrollContainerId: no parent element found
2026-10-24T21:45:49.726Z [warn] getScrollContainerId: no parent element found
2026-10-24T21:46:09.812Z [error] Error: Share canceled
Error
at returnResult (<anonymous>:961:32)
at win.androidBridge.onmessage (<anonymous>:936:21)
2026-10-25T05:19:54.693Z [info] --- SESSION STARTED ---
2026-10-25T05:19:54.694Z [warn] If you are interested in working with us, feel free to text us: [email protected]
2026-10-25T05:19:54.695Z [info] Capacities v1.71.32; Samsung SM-A566B; Android v16; Chrome WebView v155.0.8059.43 (WebKit v537.36); Mobile (Capacitor); 2026/10/25, 07:19:54
2026-10-25T05:19:55.827Z [error] Error: setup failed. userPersonal not loaded
Error: setup failed. userPersonal not loaded
at nC (https://localhost/storing10614.js:147:6658)
at async https://localhost/index10614.js:45:73110
2026-10-25T05:19:55.840Z [error] [AppStateManager] Global state load failed: {"error":"loginFailed"}