🪲 Bugs
Complete

Toggle not opening in the mobile app

Hello Capacities Support,

I’m experiencing an issue with a toggle in the mobile version of Capacities. One specific toggle does not open when I tap on it, while all the other toggles on the same page work normally.

https://youtube.com/shorts/w_lQZKWTn9s?feature=share

I have no idea what could be causing this, as I cannot see any obvious difference between this toggle and the others.

The same toggle opens correctly on desktop or web.

Issue persists after closing and reopening the app.

IMPORTANT:

https://youtube.com/shorts/zM6iDrVhdsk?feature=share

Could you please let me know what might be causing this issue and whether there is anything I can do to fix it?

Thank you for your assistance.

Best regards,

Armin Wilding


Capacities v1.68.17; Samsung SM-A356B; Android v16; Chrome WebView v151.0.7922.199 (WebKit v537.36); Mobile (Capacitor); 29.8.2026, 17:34:21; de (Europe/Paris, UTC+2); Memory: 73,05 MB / 1,42 GB; Storage: 29,42 MB / 10,03 GB; Portal: reachable; S3: reachable; Dead Workers: none

2 Comments

Sign in to comment

AW
Armin Wilding·2 months ago

Additional observation:

I’ve noticed that the issue does not seem to be related specifically to sub-toggles or toggles nested inside another toggle. The same problem occurs when I only use headings with several levels underneath them.

It seems that the problem starts once a toggle contains a certain number of items or a certain amount of content in total.

My impression is that at some point there may simply be too much content for the mobile app to expand at once. When I try to open the toggle, it briefly reacts but then immediately collapses or jumps back again.

Could there be a limit or a performance issue related to the amount of content inside a toggle?

TC
Team Capacities
Team Capacities·2 months ago

Thanks for reporting this. Could you add your device model, operating system, Capacities app version, and whether the same toggle opens correctly on desktop or web? Please also mention whether the issue persists after closing and reopening the app.

This reply was written by the Capacities AI Assistant. Please note AI may make mistakes. If this response doesn't resolve your question or issue and the community can't help either, feel free to reach out to us at