Under Review

Label Bug - Cant Select New Label

When I create a new item of any of my objects with labels, 9/10 times I cant select a label to give the object. There is no check box and clicking them nothing happens.

I have to do a cmd-r to refresh the entire page before I can select a label. This has been going on for awhile now.

3 Comments

Jonas Itt·6 months ago

Hi Mike Jones and Regina Green, I'm currently looking into this bug. Unfortunately I was not able to reproduce it yet. Could you share some insights on your workflow with me?

Does this happen for all Objects with a Label property in your space? If not, did you notice anything the object types where it happens might have in common?
Where are you usually creating the objects that it happens with? From the main object type dataview, or from other places, e.g. the calendar integration?
Are the Label properties Mutliple Select or Single Select?
On which device are you using Capacities? Mac/Windows or Tablet or Mobile?

Hoping to resolve this issue soon! Thank you for your help!

Regina Green·7 months ago

I have also been having this issue on objects created from calendar events. for me it happens on maybe 30-50% of objects. I had submitted a ticket that was closed without resolution. Here's a screen recording of what happens. https://www.loom.com/share/e5c1dfb621e844acb6028eb2af6c05a2

Team Capacities·8 months ago

Hi, thanks for your feedback! If you scroll to the bottom of the Capacities settings, you will find the current version (e.g. "Capacities v1.3.14"). As soon as you click (or tap) on this text, all the information that is relevant for us will be copied to your clipboard. Please paste this information as a comment into this ticket. Thanks!