Error Code 1 : Sync failed for unknown reasons
After the latest update (v Capacities-1.66.7), Getting this Error Code : 1 (Screenshot attached)
Using HP Desktop Windows 11 Pro, Version 25H2, OS Build 26200.8737, Windows Feature Experience Pack 1000.26100.334.0, Intel(R) Core(TM) i7-6700 CPU.
Completely unable to use even after installed from fresh installer from capacities website for windows.
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Updated latest update (Capacities-1.67.13). But same error code 1 issue persist. But this time one Microsoft pop appeased saying "Smart Control App has blocked some part of this APP". It seems this Microsoft feature is blocking the sync, further tried to unblock going to that setting, but there is no option to unblock capacities from this feature. I hope this information will help you resolving this issue. Kindly resolve fast since very difficulty in doing day to day work. Attached to screenshot of the Microsoft help which is preventing capacities few functions.
Still this Error code 1 persist, and completely unable to use PC App. Kindly resolve this issue as soon as possible. My workflow has been disturbed.
Hi Neo 😎 please can you try using Capacities on a different network and a different device?
Hello, How can you close this before resolving this serious issue? Customer having daily work on such an important work, how can leave a bug as it is and not giving any solution to it!.. Request you to open this issue and resolve it completely.