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Email integration not working
Hi, unfortunately the integration with my default email and with the Gmail alternative isn't working — neither of the two accounts. Is it possible to fix this? Thanks
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Hi, unfortunately the integration with my default email and with the Gmail alternative isn't working — neither of the two accounts. Is it possible to fix this? Thanks
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Thanks for reporting this. First, please double-check that you’re sending from the exact email addresses that are added under Settings → Integrations → Email, and that you’re sending to [email protected] (not another address). If some emails still don’t show up, try sending a very simple plain-text email (no signatures, images, or special formatting) to see if it comes through, as some formats cannot be processed reliably. You can find the full setup and limitations here: https://docs.capacities.io/reference/integrations/email
This reply was written by the Capacities AI Assistant. Please note AI may make mistakes. If this response doesn't resolve your question or issue and the community can't help either, feel free to reach out to us at