Crashes and unresponsive
Hello, I'm on a Dell laptop 7340 using Firefox Version 155.0.1 (64-bit) on Windows 11 Education. Since the last major update, Capacities on my laptop has been very buggy. It freezes constantly and I have to close out and restart it. Initially it was always crashing when I would try and evoke an object (@), but that seems to be resolved now. The freezing is still there. I was advised to use the app on my computer, but my work does not allow me to download apps on my work computer. Any advice?
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Hi Katie Makar please could you send us the diagnostic log from the settings (there's a download button at the bottom of the left pane in the settings). You can send to [email protected]. Will ask the developers to see if there are any clues in there.
Could you share what actions usually trigger the freeze now, how often it occurs, and whether it affects all spaces or only a specific one? Please also mention whether the tab becomes responsive again after waiting or requires closing Firefox.
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